WhatsApp Business for iPhone 6: Everything You Need to Know
How to Download WhatsApp Business for iPhone 6
If you are a small business owner who wants to communicate with your customers more efficiently and grow your business, you might want to consider using WhatsApp Business on your iPhone 6. WhatsApp Business is a free app that allows you to create a business profile, showcase your products and services, and use special tools to automate, sort, and quickly respond to messages. In this article, we will show you how to download, set up, and use WhatsApp Business on your iPhone 6.
What Is WhatsApp Business and Why You Need It
WhatsApp Business is a separate app from the regular WhatsApp Messenger that is designed specifically for businesses. It was launched in 2018 and has been adopted by millions of businesses around the world. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more. *Data charges may apply. Contact your provider for details.*
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WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business. You can use it to:
Create a profile for your business to help your customers find valuable information like your website, location, or contact information.
Use business messaging tools to be more responsive to your customers by using away messages to indicate that you're away, greeting messages to introduce customers to your business, and quick replies to provide fast answers to frequently asked questions.
Use a landline (or fixed) phone number and your customers can message you on that number. During verification, select the Call me option to receive the code over a phone call.
Run both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
Use WhatsApp Web to more efficiently respond to your customers right from your computer's browser.
The Benefits of WhatsApp Business for Small Businesses
WhatsApp Business has many benefits for small businesses that want to connect with their customers in a simple and personal way. Some of the benefits are:
It is free to download and use, with no subscription fees or hidden charges.
It is widely used by customers around the world, so you can reach them where they are already comfortable and familiar.
It is secure and reliable, with end-to-end encryption for all messages and calls.
It is easy to set up and manage, with no need for a website or app development.
It can help you increase customer loyalty, satisfaction, and retention by providing fast and convenient service.
It can help you increase sales, conversions, and referrals by showcasing your products and services, sending offers and promotions, and collecting feedback.
The Features of WhatsApp Business for iPhone 6
WhatsApp Business has some features that are exclusive to the app and not available on the regular WhatsApp Messenger. These features are:
Business Profile: You can create a profile for your business that includes your business name, logo, description, website, address, email, hours of operation, and catalog. Your customers can see this information when they open your chat or tap on your profile picture.
Catalog: You can create a catalog of your products or services that you can share with your customers in chats. You can add images, prices, descriptions, and links to your products or services. Your customers can browse your catalog and place orders directly from WhatsApp.
Messaging Tools: You can use various tools to automate, sort, and quickly respond to your customers' messages. You can use labels to organize your chats and contacts by categories, such as new customer, pending payment, order complete, etc. You can use quick replies to save and reuse messages that you frequently send, such as thank you, welcome, FAQs, etc. You can use greeting messages to introduce your business to new customers who message you for the first time or after 14 days of inactivity. You can use away messages to let your customers know that you are not available or when they can expect a reply from you.
Statistics: You can access some basic metrics about your messaging performance, such as the number of messages sent, delivered, read, and received. You can use this information to evaluate and improve your customer service.
WhatsApp Web and Multiple Devices: You can use WhatsApp Business on your computer's browser or on up to four other devices besides your iPhone 6. This way, you can access your business account from different locations and devices. You can also sync your chats across devices and switch between them seamlessly.
How to Set Up WhatsApp Business on Your iPhone 6
Setting up WhatsApp Business on your iPhone 6 is easy and straightforward. Just follow these steps:
Step 1: Download the WhatsApp Business App from the App Store
Go to the App Store on your iPhone 6 and search for WhatsApp Business. Tap on the app icon and then tap on Get to download and install the app. Alternatively, you can use this link to download the app directly.
Step 2: Verify Your Business Phone Number
Open the WhatsApp Business app on your iPhone 6 and agree to the terms of service and privacy policy. Then, enter your business phone number and tap on Done. You will receive a verification code via SMS or a phone call. Enter the code in the app and tap on Verify.
Note: You cannot use the same phone number for both WhatsApp Business and WhatsApp Messenger on the same device. If you already have WhatsApp Messenger installed on your iPhone 6 with the same phone number, you will need to either delete it or use a different phone number for WhatsApp Business.
Step 3: Restore Your Account from a Backup (Optional)
If you have previously used WhatsApp Business on another device with the same phone number, you can restore your account from a backup stored on iCloud. To do this, tap on Restore Chat History when prompted and follow the instructions. This will restore your chats, media, settings, and catalog from your previous device.
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Note: If you skip this step, you will not be able to restore your account later.
Step 4: Set Your Business Name and Profile
Next, you need to set your business name and profile. Enter your business name and tap on Next. Note that you cannot change your business name later, so make sure you enter it correctly. Then, tap on Edit Profile to add more information about your business, such as your logo, description, website, address, email, hours of operation, and catalog. Tap on Save when you are done.
Step 5: Build Your Catalog and Messaging Tools
Finally, you need to build your catalog and messaging tools. To create your catalog, tap on Settings > Business Tools > Catalog. Then, tap on Add Product or Service and fill in the details of your product or service, such as image, name, price, description, and link. Tap on Save when you are done. Repeat this process for each product or service that you want to add to your catalog.
To set up your messaging tools, tap on Settings > Business Tools > Messaging Tools. Then, choose the options that you want to enable or disable, such as quick replies, greeting message, away message, and labels. Yo